Our company: men and women at your service
STRACAU is above all a human capital:
® a dynamic team of technicians at your service,
® from advice to after-sales follow-up.
What our commitments and values guarantee you:
PROXIMITY
Our sales force representatives and sales agents are experienced in international trade and are present in the field to support you throughout the realisation of your projects.
TECHNICAL EXPERTISE
With more than 20 years of experience in industrial valves, our teams are at your disposal to provide you with the most relevant answers to your needs. Customer satisfaction is at the heart of our commitments.
CUSTOMER SATISFACTION
Our customer satisfaction survey carried out in October 2020 focused on the quality of our services. We found that :
- 84.5% of our customers are satisfied with the quality of our welcome,
- 92.2% of our customers are satisfied with their relationship with our sales teams,
- 85.6% of our customers appreciate the quality of our sales proposals, the technicality of our teams and their involvement with them,
- 89.7% of our customers are satisfied with the high quality of our products and the way their requests are handled.
CONTINUOUS IMPROVEMENT
Our daily concern is to constantly improve in order to serve you better.
THE « FRENCH TOUCH »
Since 2009, STRACAU VALVES France has been located in the large industrial area of the midlands, near Lyon.
Ideally located at the crossroads of the major road, rail and air infrastructures of the Rhône-Alpes region - the second most important economic region in France and a centre for the industrial valve industry - STRACAU offers quality products and recognised trade expertise.
WE ARE ISO9001 CERTIFIED
We offer you an agile, dynamic and sustainable organisation at your disposal!
Customer satisfaction is our primary concern
All our activities are part of a quality approach because this aspect directly impacts the level of satisfaction of our customers.
100% of customers surveyed in December 2021 agree to recommend us.